about us

Privacy Policy

Last Updated on January 25, 2013

We have created this privacy statement in order to demonstrate our commitment to privacy and so that you may understand the disclosure and collection practices of our Web sites (the "Sites"). We may occasionally update this statement and encourage you to check the date of our privacy statement whenever you visit the Sites to see if it has been modified since your last visit.

ChangeNFX LLC has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance withTRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at ChangeNFX LLC, 390 North Orange Avenue Suite 2300, Orlando, Florida 32801, Attn: General Counsel (Email: support@changenfx.com). If you are not satisfied with our response you can contact TRUSTe here.

Collection of Personal Information

For some services provided on our Sites, we may ask you to provide personal information such as name, email address, phone number and zip code. In addition, we may use website analytics tools, or other technologies, like cookies and web beacons, to collect information about your visit to the Sites, including the pages you view, the links you click and other actions taken in connection with the Sites and services. We may also collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We do link the information we store in cookies to any personal information you submit while on our site.

Use of Personal Information

We use personal information to provide you with the services you have requested from us and our partners. In addition, we use personal information to respond to your questions and concerns, and to operate and improve our Sites and services.

Disclosure of Personal Information

We do not share, sell, rent, or trade PII with third parties for their promotional purposes. We do not rent, sell or share personal information about you with other people except to provide products or services you’ve specifically requested from us or our partners, and under the following circumstances:
- Third Party Service Providers. We may disclose personal information to one or more third parties to provide you with the services you’ve specifically requested. For example, if you request our help in locating a senior care provider, we may disclose your personal information to one or more senior care providers who will contact you directly. If you request information from our third party providers, including those providing help with relocation or other elder care services, we may disclose your personal information to one or more of such providers who will contact you directly. Service providers may contact you by email, telephone, regular mail, in person visits or other means. We do not regulate how these third party service providers use or disclose your personal information. These companies are authorized to use your personal information only as necessary to provide these services to us.
- Internal Analysis and Operations. We may disclose information about you for our own internal statistical, design or operational purposes, such as to estimate our audience size, measure aggregate traffic patterns, and understand demographic trends among our users. We may outsource these tasks and disclose personal information about you to third parties, provided the use and disclosure of your personal information by these third parties is restricted to performance of such tasks.
- Legal and Other Compliance. We may disclose personal information when we believe it is appropriate to comply with the law such as to comply with a subpoena, or similar legal process; to enforce or apply this privacy statement or our other policies or agreements; to protect our or our users' rights, property or safety; or to protect our users from fraudulent, abusive, or unlawful use of, our Sites; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
- Business Transfers. We may disclose personal information as part of any merger, acquisition, debt financing, sale of company assets, or other business transaction. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Links

Please be advised that we may provide links to third party websites from our Sites as a service to our users, but we have no ability to control the privacy and data collection practices of such sites and the privacy policies of such sites may differ from the Sites. Therefore, we encourage you to review and understand the privacy policies of such sites before providing them with any information.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Cookies and 3rd Party Tracking

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session ID cookies to serve more relevant search results. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to ensure consistent user experience. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site. Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personal information.

Security

We use reasonable security measures to store and maintain personal information to protect it from loss, misuse, alternation or destruction by any unauthorized party while it is under our control. The security of your personal information is important to us. When you enter information on our registration forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link.

Third Party Advertising Companies

Please be advised that third party advertisers or ad networks may use cookies or other technologies on our Sites for various purposes, including measuring the effectiveness of their ads, and analyzing and personalizing ads or other content delivered to you. We have no ability to control the privacy and data collection practices of such sites and the privacy policies of such sites may differ from the Sites. Therefore, we encourage you to review and understand the privacy policies of such sites before providing them with any information. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Children

We do not intend, and these Sites are not designed, to collect personal information from children under the age of 13. If you are under 13 years old, you should not register for our services or otherwise provide information on our Sites.

Personal Information

Please note that users can not update or delete previously submitted information. If your information (such as your email address) should change, we ask that you re-submit a registration form or request. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Choice Opt-Out

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at support@changenfx.com.

Questions and Concerns

If you have any questions about this privacy statement or the privacy practices of our Sites, please contact us at ChangeNFX LLC, 390 North Orange Avenue Suite 2300, Orlando, Florida 32801, Attn: General Counsel. (Email: support@changenfx.com)

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

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